What type of driver's licence do we need to drive a motorhome?
To hire one of our vehicles, you must have held your driving licence for at least 3 years.
What documents will I need to make a reservation with Trois Soleils?
Once you have made a reservation, you will need to send us an e-mail or log on to your personal space:
- a copy of valid proof of identity for each driver
- a copy of the driving licence for each driver
- a recent proof of address in the name of the main driver
- a bank statement (RIB) in the name of the depositary of the deposit.
These documents are used to draw up your rental contract, which is given to you on the day of departure.
Do I have to book for a minimum of days?
You can book a motorhome for as long as you like, depending on when our agencies are open. They are closed on Sundays and Mondays.
In very high season (last week of July, first 2 weeks of August), hire is by the week only, with departure on Saturday 10am and return on Friday (9am or 3pm, as chosen at the time of booking).
What mileage is included in my rental?
At Hertz Trois Soleils, in high season (6 July to 30 August), unlimited mileage is FREE!
The rest of the year, 150 km/day are included in our basic prices and you can choose a 200 km/day package or unlimited mileage as an option.
For limited mileage packages, the excess kilometre is charged at €0.55.
Is the rental price on a sliding scale?
Rates are degressive depending on the length of the rental period. We offer a 5% discount for 3 weeks' rental, 10% for 4 weeks and 15% for 5 weeks or more.
Can we appoint several people to drive the motorhome?
You can add extra drivers up to 72 hours before departure. The rate for each additional driver is €108.
Do I have to subscribe to an insurance for my motorhome?
Because anything can happen, Hertz Trois Soleils includes Basic Comprehensive cover in all its contracts. With this package, you benefit from :
- Hertz Trois Soleils tele-assistance for cell equipment on +33 475 820 202
- airframe manufacturer's warranty
- carrier manufacturer's warranty
- maximum liability in the event of a claim (€3,200)
For maximum peace of mind when travelling, remember to take out the optional additional Multi-risk Medium or Premium cover. Depending on the package, this includes: partial excess buy-back, glass breakage insurance, 24/7 repatriation assistance and puncture insurance. Find out more on our Coverages and assistance page.
What is the amount and terms of the security deposit?
A security deposit of €3,200 must be paid before you pick up your motorhome (article 6.5 of our general rental terms and conditions). We use the Swikly service, which allows you to deposit your security deposit simply by making an imprint of your bank card. About ten days before your departure, you will receive an email inviting you to make your "SWIK". The SWIK is not a payment. You will not be debited for the amount requested, but you authorise this debit in the event of a problem, in which case Swikly will be our mediator.
The deposit can also be paid by bank transfer or credit card.
Can I travel with my domestic pet?
Domestic pets are allowed on board our motorhomes at no extra charge.
In which countries can I go?
| Austria | Andorra | Germany | Belgium |
| Bulgaria | Cyprus | Croatia | Denmark |
| Spain | Estonia | France | Finland |
| Greece | Hungary | Italy | Iceland |
| Ireland | Luxemburg | Latvia | Malta |
| Lithuania | Norway | Portugal | Netherlands |
| Poland | Slovak republic | Cezch republic | Romania |
| United kingdom | Slovenia | Sweden | Switzerland |
| Bosnia and Herzegovina | Montenegro | Serbia |
You will be travelling with a copy of the registration certificate (original not supplied). Some countries require the original registration certificate on entry. It is your responsibility to check entry, residence and travel formalities with the embassy or consulate of your destination country(ies).
A "long-haul destination" supplement of €390 applies for the following destinations: Finland, Sweden, Greece and Norway.