The original driving licence and identity document of the main driver must be presented, as well as those of any additional drivers.

All year round, departure and return days are from Tuesday to Saturday*, except during the very high season. You choose the departure and return times when you book. 
Departure possible at 10am, 2pm or 4pm. Return at 9am or 3pm.
No departures or returns on Sundays and Mondays. Agencies are closed.
*Some agencies do not allow returns on Saturdays.

During the very high season (last week of July, first two weeks of August), the rental period is calculated per week, from Saturday morning to Friday. Check-out time is 10am. When you book, you can choose between 9am and 3pm for the return time. 

Please ensure that you respect the return time. If you are late, penalties will apply (€300 for any delay of more than 1 hour and €500 per day of delay).

When you pick up the vehicle and return it, you will carry out an exterior and interior inspection with a technician. It's important to make a note of everything that's important to you.

To make the most of your stay in the snow in the best possible conditions, we recommend that you book accommodation in a snow caravan park, with heated sanitary facilities and an electricity connection. Cell batteries don't cope well with the cold, so it's best to connect them to 220V, in order to preserve their autonomy. Our vehicles are not specifically insulated for extreme cold. The waste water tank must remain empty and the drain valve in the open position, with a bucket underneath for recovery.

Keep the temperature on board constant, even when you're away, to protect the clear water tank from freezing. We remind you that the heating works on the diesel or gas tank, so you'll need to check the level regularly during your stay to make sure you don't find yourself without this service in the middle of the night. A little tip: the traditional hot water bottle will improve your comfort at night, so don't forget it!  It's important to check that flue gas vents are never blocked by snow.

To comply with French regulations, we offer chain hire as an option. However, we recommend that you never set off on a snow-covered road with a motorhome equipped only with a set of front chains, as the risk of skidding backwards is too great.

Before your journey, find out which Low Emission Zones you will be passing through and order the Crit Air sticker accordingly. Beware: if you fail to comply with the legislation, the fines are considerable in Low Emission Zones.

If you wish to book in the name of a company, this is possible by presenting a K-Bis extract less than 3 months old.