The original driving licence and identity document of the main driver must be presented, as well as those of any additional drivers.

During the very high season (mid-July to mid-August), rentals are by the week, from Saturday morning 10am to Friday. 
When you book, you can choose between 9am and 3pm for the return time.

Outside this period, the rental period is free. Departures and returns are available from Tuesday to Saturday*. 
Departures are possible at 10am, 2pm or 4pm; returns at 9am or 3pm.
You will confirm your choice of times when you make your booking. You will only be offered the times that are available, depending on the bookings already made.

No departures or returns on Sundays or Mondays. Agencies are closed.
*Some agencies are unable to accept returns on Saturdays.

Please ensure that you respect the return times. If you are late, penalties will apply (€300 for any delay of more than 1 hour and €500 per day of delay).

When you pick up the vehicle and return it, you will carry out an exterior and interior inspection with a technician. It's important to make a note of any defects.

To make the most of your stay in the snow in the best possible conditions, we recommend that you book accommodation in a snow caravan park, with heated sanitary facilities and an electricity connection. Cell batteries don't cope well with the cold, so it's best to connect them to 220V, in order to preserve their autonomy. Our vehicles are not specifically insulated for extreme cold. The waste water tank must remain empty and the drain valve in the open position, with a bucket underneath for recovery.

Keep the temperature on board constant, even when you're away, to protect the clear water tank from freezing. We remind you that the heating works on the diesel or gas tank, so you'll need to check the level regularly during your stay to make sure you don't find yourself without this service in the middle of the night. A little tip: the traditional hot water bottle will improve your comfort at night, so don't forget it!  It's important to check that flue gas vents are never blocked by snow.

To comply with French regulations, we offer chain hire as an option. However, we recommend that you never set off on a snow-covered road with a motorhome equipped only with a set of front chains, as the risk of skidding backwards is too great.

Before your journey, find out which Low Emission Zones you will be passing through and order the Crit Air sticker accordingly.

Beware: if you fail to comply with the legislation, the fines are considerable in Low Emission Zones.

If you wish to book in the name of a company, this is possible by presenting a K-Bis extract less than 3 months old.