What is the interior height?
You will stand in all our motorhomes (except in the compact campervan, when the roof is not raised), the interior height is 2.08m. That of the mini and maxi campervan is 1.88m.
You will find the external dimensions (length, width, height) on our RV pages.
Can I go to the snow with a motorhome Hertz Trois Soleils?
To make the most of your stay in the snow in the best possible conditions, we recommend that you book accommodation in a snow caravan park, with heated sanitary facilities and an electricity connection. Cell batteries don't cope well with the cold, so it's best to connect them to 220V, in order to preserve their autonomy. Our vehicles are not specifically insulated for extreme cold. The waste water tank must remain empty and the drain valve in the open position, with a bucket underneath for recovery.
Keep the temperature on board constant, even when you're away, to protect the clear water tank from freezing. We remind you that the heating works on the diesel or gas tank, so you'll need to check the level regularly during your stay to make sure you don't find yourself without this service in the middle of the night. A little tip: the traditional hot water bottle will improve your comfort at night, so don't forget it! It's important to check that flue gas vents are never blocked by snow.
To comply with French regulations, we offer chain hire as an option. However, we recommend that you never set off on a snow-covered road with a motorhome equipped only with a set of front chains, as the risk of skidding backwards is too great.
Are vehicles fitted with the CRIT'AIR sticker?
Before your journey, find out which Low Emission Zones you will be passing through and order the Crit Air sticker accordingly.
Beware: if you fail to comply with the legislation, the fines are considerable in Low Emission Zones.
Can I make the booking in my company's name?
If you wish to book in the name of a company, this is possible by presenting a K-Bis extract less than 3 months old.
Your most frequently asked questions
1- Your questions about motorhomes?
WHAT IS THE INTERIOR HEIGHT?
You will stand in all our motorhomes (except in the compact campervan), the interior height is 2.08m. That of the mini and maxi campervan is 1.88m.
You will find the external dimensions (length, width, height) on our RV pages and on our brochure.
HOW MANY SEAT BELTS ARE THERE IN YOUR VEHICLES?
Motorhomes are fitted with as many seat belts as there are places on the registration card. When the vehicle is traveling, in accordance with the highway code, passengers must be seated and tied up. The number of places (seater vehicle registration) that we post on our site on our vehicle pages corresponds to the number of people with whom you can ride.
CAN WE RENT A MOTORHOME WITH A CAR GEARBOX?
Yes, we offer a motorhome model in automatic transmission: the Great Comfort Low Profile (Y) and a campervan model : Great Comfort Campervan (E).
WHAT IS THE INTERIOR EQUIPMENT?
Regarding interior equipment, vehicles are supplied with: a power outlet, an extension cord and a European adapter, a fridge with freezer, a shower, WC with the bottle of chemical toilet product, a gas bottle. The gas bottle will not necessarily be new. If you run out of gas during the rental, change the bottle and keep the receipt. You will be reimbursed upon return.
Vehicles are supplied without: dishes, kitchen utensils (see options page), TV, microwave, freezer (freezer in the fridge), air conditioning off (there is air conditioning while driving only), cleaning kit.
THE BEDDING OF THE MOTORHOME?
The motorhome will be provided with mattresses, but without sheets, duvets, pillows. You can bring your own or buy the kits we offer (see options page).
The size of the beds depends on the vehicles (cf. brochure). There are no safety nets in the bunk beds.
WHAT IS THE OUTDOOR EQUIPMENT?
Regarding outdoor equipment, you will not find a tow ball or awning. A bike rack can be added as an option (see options page).
The size of the camper vans varies according to the model. As for the interior of the vehicle, it will be empty: no barbecue, no outdoor table and chairs.
2- What are the departure and return days and times?
DEPARTURE / RETURN IN VERY HIGH SEASON BETWEEN 20 JULY AND 16 AUGUST 2024
During the very high season (from 20/07 to 16/08), the rental period is calculated per week, from Saturday morning to Friday afternoon. You choose the departure and return times when booking.
Be sure to respect the vehicle drop-off times. In case of late penalties apply (€ 300 per hour late and € 500 per day late).
DEPARTURE/RETURN OUTSIDE THE VERY HIGH SEASON
Departure and return days are from Tuesday to Saturday*. You choose the departure and return times when you book.
No departures or returns on Sundays and Mondays. Stations are closed.
*Some stations do not allow returns on Saturdays
3- Can we leave outside one of your departure stations?
Departures can only be made at one of our departure stations. No provision elsewhere is possible.
We do not have a shuttle service, you will have to go to the departure station on your own (personal car, taxi, public transport).
4- What are the means and methods of payment?
BOOKING MORE THAN 30 DAYS BEFORE DEPARTURE
By booking more than a month before your departure, a deposit of 30% of the total amount will be required. You can pay it by credit card, bank transfer, american express, check, ANCV holiday vouchers or connect holiday vouchers (CVC ANCV). The balance is to be paid a maximum of one month before your departure.
NB: Less than a month before departure, we no longer accept payment by check.
BOOKING WITHIN 30 DAYS OF DEPARTURE
If you book less than a month before your departure, you will have to pay the full amount by credit card, american express or connect holiday vouchers (CVC ANCV) at the time of your reservation.
5- Is it possible to take a motorhome in one station and to go to another?
Each station manages its own fleet of vehicles, it is impossible to bring the vehicle to a station other than the one where you rented it. You must return the motorhome to your departure station.
You have more questions?
Find them in our Frequently asked questions or otherwise do not hesitate to contact us, we will will be happy to answer you.
Subscribe to our newsletter and go on a traveling vacation at the best price