How many bikes can fit on the rack?

Subscribe to the bike rack option and take up to 2 bikes for a van or a camper van and up to 3 bikes for other motorhomes.

Our bike racks are suitable for conventional bikes, but will not hold electric bikes, which are too heavy.

Please note that our vehicles are not equipped with a towball.

The options

What coverages/insurance do you offer with your rental?

To guarantee you maximum security and peace of mind when renting a motorhome, Hertz Trois Soleils offers you the following coverages:

  • Cancellation / Postponement coverage at €12 / day
  • Multi-risk Coverages
    • BASIC Warranty offered by default
    • MEDIUM Warranty at €29 / day, up to a maximum of €390
    • PREMIUM Warranty at €45 / day up to a maximum of €590

For more details on these guarantees, please consult our Coverages and assistance page, where you can also view or download the terms and conditions of each of these guarantees in PDF format.

Guarantees and insurance

How can I benefit from promotions and special offers?

When you enter your departure/return destination and booking dates, the site automatically calculates the best fares, taking into account any current promotions.

Find all our current promotions and special offers on our Promotions page.

Operation of the website

Can I book by phone?

We are happy to answer any questions you may have by telephone, but no options can be taken.
Bookings can only be made online via our website.

Frequently asked Questions

Do I have to book for a minimum of days?

You can book a motorhome for as long as you like, depending on when our agencies are open. They are closed on Sundays and Mondays.

In very high season (mid-July to mid-August), hire is by the week only, with departure on Saturday 10am and return on Friday (9am or 3pm, as chosen at the time of booking).

 
Before booking

How does the electricity work on board the motorhome?

In a van, camper van or motorhome, you'll have electricity in the cell at all times, both when driving and when stationary. The auxiliary battery will power the lights and USB sockets via a 12-volt electrical circuit. The auxiliary battery can be recharged in several ways: while driving (600 km for a full charge), using solar panels or by connecting the motorhome to the electricity grid.
The auxiliary battery is fragile. It is known as a "slow-discharge battery". You must be careful never to discharge it completely, otherwise it will no longer recharge, or recharge poorly. What's more, if you accidentally discharge the cell battery completely, nothing will work in the living area of the motorhome. So goodbye: lighting, telephone recharging, hot water, fridge (even if it runs on gas, the piezo is electric)... Take care.

You'll find 220-volt sockets in the motorhome, but these will only work if the vehicle is connected to the power supply (socket or electrical terminal).

During your rental

Do I have to clean up before returning the vehicle?

The rented vehicle has been prepared for you, and you must return it in the same condition inside and out. If the vehicle is not returned in a clean condition, a fixed fee of €399 will be charged.
We offer an exterior wash option (see our Options page).

Return of your rental

Which model of motorhome should I choose for hire?

We offer 8 categories of converted vehicles: 1 camper van, 2 campervans and 5 motorhomes. Choose the vehicle best suited to the number of passengers.

Your choice will then depend on what you want: Do you prefer space on board, or a small vehicle that's easy to get around in? Do you prefer a separate bedroom or an alcove bed? Do you need a cargo hold? Will the children sleep in a bedroom or in the lounge? Do I need a separate toilet? An automatic gearbox?...

Find more information and photos of our 8 motorhome ranges on the all motorhomes page.

You're bound to find the vehicle that's right for you at Hertz Trois Soleils!

The vehicles

Is payment secure?

Yes, your payment on our website is completely secure.

 

All transactions are protected using the HTTPS protocol, identifiable by the padlock in your browser's address bar. This protocol ensures that your data is encrypted using SSL (Secure Socket Layer) technology and securely transmitted to our payment provider, Payzen, renowned for its reliability.

 

No banking information is stored on our servers. You can therefore pay for your rental with complete confidence.

Payment

Will I be able to take and store my bike in the hold?

To make the most of your bikes during your holiday, you can choose the bike rack option for €98 (not suitable for electric-assist bikes). It will not be possible to store them in the hold, because it is not suitable for transporting bicycles and could be damaged.

The options